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		Navarro Health Care Services' Prescription Fulfillment Center Facility is Leading the Way In Best In Class Pharmacy Care
	
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<p><b style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medley, Fl</b><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> - Navarro&nbsp;Discount Pharmacy, the largest Hispanic-owned pharmacy chain in the U.S., and an MBF Healthcare portfolio company, has opened a Fulfillment Center Facility for prescription medications under the name Navarro Health Services.&nbsp;&nbsp; This process gives Navarro’s in-store pharmacies the opportunity to improve patient care and maximize efficiencies thereby providing its pharmacists with more quality time to spend with patients.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">“The goal of the facility is to shift the pharmacy workload of maintenance, automatic refills and delivery of prescriptions to the Fulfillment Center Facility giving our registered pharmacists more time to serve patients,” said Albert Garcia, Executive Vice President and President of Navarro Health Services. “The Facility provides additional consultations related to patient’s medication therapy regimen, adherence, and potential side effects, thus ensuring patients receive world class care.” According to Garcia, the process is seamless and allows patients to order their prescriptions in person, via telephone or online while decreasing wait time at store level for all new and acute prescriptions.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Located at its corporate headquarters in Medley, the Fulfillment Center Facility includes a call center for incoming and outbound pharmacy inquiries staffed with over 40 employees. Equipped with state-of-the-art robotics, RFID tagging system, conveyor belt, biometrics, and a bottle capper, this streamlines the fulfillment process while providing <i>best in class</i> quality assurance.&nbsp; Dr. Maritza Aguayo is the Director of the facility and Dr. Elizabeth Hernandez manages the day–to-day operations.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As customer service and quality is the number one driving force, Navarro Health Services measures the effectiveness of the Fulfillment Center Facility through metrics such as prescription fill turn-around time, average answer time, call volume and other key performance indicators.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Headquartered in Miami, Navarro Discount Pharmacy was founded in Havana, Cuba in 1940 and opened its first store in the U.S. in 1961. With 1300 employees and 31 existing store locations in south Florida, Navarro is the largest Hispanic-owned drugstore chain in the U.S. As a community pharmacy, the stores cater to Hispanic and ethnic markets and further differentiate themselves by offering many products and services that are not found in traditional drugstores such as wireless phones, designer fragrances, a large assortment of OTC and vitamins/supplements and in-store health screenings as part their Wellness Wednesday program. For more information, visit <a href="http://www.navarro.com">www.navarro.com</a>.</span></p>

